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Collecting feedback

Feedback is the most actionable signal you collect from an event. Emblema exposes two complementary flows:

  • Talk feedback — one form per talk, scoped to a specific delivery.
  • Event feedback — one global form per event.

Manage both at /dashboard/space/<id>/event/<eventId>/feedback.

Talk feedback​

For every accepted talk, the platform automatically creates a feedback URL of the form:

/feedback/talk/<speakerId>/<talkId>/<applicationId>

There are two ways to surface it to attendees:

  • The speaker displays the URL or QR code on their last slide. The speaker dashboard at /dashboard/speaker/talks/<id> exposes a downloadable QR.
  • The Space prints the QR on agenda boards or transition slides. From the feedback page you can bulk-export QR codes (PNG/SVG) for every talk in the event.

The form asks for:

  • Content rating (1 – 5).
  • Delivery rating (1 – 5).
  • Slide quality rating (when slides are attached).
  • Free-form comment (optional).

The platform deduplicates per attendee — one feedback per attendee per talk.

Event feedback​

For end-of-event feedback (organization, venue, food, overall sentiment), configure a separate event feedback form:

  1. From the feedback page click Configure event feedback.
  2. Pick the questions to ask. The default block is:
    • Overall satisfaction (1 – 5).
    • Venue rating.
    • Catering rating.
    • Net Promoter Score (0 – 10).
    • Free-form comment.
  3. Optionally add custom questions with text or multi-choice answers.
  4. Set the window during which the form is open (e.g. opens at the start of the last talk, closes 7 days after the event).

The public URL pattern is:

/event/<eventId>/feedback

Share the QR (downloadable from the same page) on the closing slide and in the post-event email.

Reading the results​

The feedback page exposes two views:

Aggregate view​

  • Average rating per question.
  • Rating distribution histograms.
  • NPS calculation (if enabled).
  • Talk-level averages with sortable columns (best / worst rated).

Comments view​

  • All free-form comments with author hidden by default.
  • Filter by talk, by rating range, by language.
  • Mark as actionable to flag a comment for follow-up.

Identifiable feedback​

By default attendee identity is hidden from the speaker and the organizer view. For private workshops, training sessions, or paid courses you can opt-in to identifiable feedback in the event feedback configuration — attendees will see a clear notice on the form before submitting.

Exporting feedback​

Use Export CSV for a flat dump of all feedback (talk + event). Useful for sharing with sponsors, board members, or for archiving.

Speakers receive their own feedback automatically in /dashboard/speaker/feedback. They never see other speakers' results.

Tips​

  • Tighten the loop: send a follow-up email 24h after the event with a link to the event feedback form. Response rates double compared to asking on-site only.
  • Keep the form short (≤ 5 questions) for the event feedback. Long forms cut response rate in half.
  • Read the comments: ratings are useful but the qualitative comments are where the actionable insights live. Triage them within a week of the event while context is fresh.
  • Share back with attendees: a "What we heard" post-event blog post signals that you actually listen and increases the response rate of the next event.
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